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From the Vault

Gee, Thanks Google!

September 18th, 2007

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Google resolved their storage blunders recently and, in an unannounced act of reconciliation, I assume, extended my paid storage upgrade for a few extra weeks. But imagine my surprise when I got this email today:

Google

At first glance, you might think to yourself – that’s nice of Google, warning you that they are about to charge your card, a service which they do automatically to prevent you from having to take any action or lose your data. Except if you see this:

Google

Apparently, they want me to pay $25 for 6GB of space, but everyone else gets the same thing for $20? My reward for being an early Google adopter is that I get to pay a steeper fee?

Is Google the next “Boston Market,” expanding too fast to keep quality at the same level? Lately, it seems like Google’s apps are quirkier, their service flakier, and their support non-existent. Is it a mistake to continue to entrust all of our data to Google?